Discount Aura Mason WiFi Digital Picture Frame | The Best Digital Frame for Gifting | Send Photos from Your Phone | Quick, Easy Setup in Aura App | Free Unlimited Storage | Graphite

Discount Aura Mason WiFi Digital Picture Frame | The Best Digital Frame for Gifting | Send Photos from Your Phone | Quick, Easy Setup in Aura App | Free Unlimited Storage | Graphite 

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Customer reviews

Todd Hendricks
5.0 out of 5 stars Pretty good digital photo frame with easy-to-use software and phenomenal customer support
Reviewed in the United States on October 3, 2023
Color: 9.7" - SandstoneVerified Purchase
I've had this frame for a little over a year and it randomly stopped working one night and wouldn't turn on again the next morning sometime between our scheduled off/on hours (a feature the software offers). Since it had been 13 months since I purchased it and the warranty is listed as 12 months, I figured that was just the way things go for me and reached out to support to ask if they accept frames for diagnostics and repair and what their rates for such are and much to my chagrin they just offered to replace it outright, because, and I quote from their email; "We apologize for the inconvenience; we want to make sure you have the best possible experience with your Aura frame!"

This is why I love the smaller, more labor-of-love type companies. The companies that sit in the comfortable spot between so-small-they-fold and too-big-to-care. They value their customers!

The product itself is pretty good, resolution is reasonable and the app and software itself is easy to use. I purchased this frame after one of our cats passed away last year; I couldn't decide which pictures of his to print out, so I took a shot on a digital frame so we could display a selection of his photos while we were grieving. It was super easy to hook up my Apple Photo albums to automatically import into the frame. Now that iOS 17 and MacOS Sonoma have pet face detection, it's been a breeze getting the frame to display every single photo we've ever taken of our dearly departed furbabies without having to manually find them in all our pictures.

For pictures that aren't the right aspect ratio, some photos do have to be manually aligned for display via the app, but it's pretty easy to do and it doesn't modify your photos; you can also elect to use black or the extended-and-blurred letterboxing on the sides or top/bottom depending on if you use the frame in portrait or landscape mode, or you can zoom to prevent that altogether. It also plays videos, and while they disclaimed the ability to auto-import videos from iOS albums, my experience was that they showed up anyways.

As an added bonus, there's a kind of private social-networking type aspect to the app; you can add anyone you want to your frame so they can add pictures to it, and you can heart and comment on the photos in the app. So it's probably great for families or friends who are either separated by distance or just love sharing photos with their loved ones (I'm one of those weird types who really only displays photos of pets, and until i teach them to use the phone it's going to be just me using the frame)

Highly recommend this company and their products! Will submit a photo of it in action once the replacement arrives!
25 people found this helpful
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HA
5.0 out of 5 stars High quality, easy to use
Reviewed in the United States on March 25, 2024
Color: 9" - White QuartzVerified Purchase
I’ve had 2 other brands of photo frames. One quit loading new pictures after a time, the other one was too difficult for me to set up. I admit I’m a complete computer illiterate, but this Aura frame was a piece of cake! The picture quality is terrific, so be aware that if you try and transfer a photo of poor quality, it will be fuzzy, and not look good. Also, since this frame has a border, it can crop part of the photo you are transferring. I got the bigger frame, which I enjoy with my “older” eyes. It’s pricey, but I think it’s totally worth it. Highly recommend!
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2 people found this helpful
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Chadwick
5.0 out of 5 stars Family winner
Reviewed in the United States on February 26, 2024
Color: 9" - GraphiteVerified Purchase
I went through an extensive amount of research before finally deciding on the aura frame. And I’m glad I chose these frames. I ended up getting 3, one for us and for our parents and everyone loves them. So easy to setup and use, and the best part is being able to add photos of the kids to their albums. They live being able to see photos added from the adventures we go on with the kids, and they are able to add their own photos as well! Screen quality is amazing, the videos seem choppy but I didn’t factor that in when buying these as they were strictly for photos. The one gripe about these is the Live Photo indicator that shows on the screen, but it’s not that big of a deal, i don't even notice it anymore. Just not sure why that can’t be removed but overall, great frame, and got it on sale for Black Friday!
2 people found this helpful
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Amazon Customer
5.0 out of 5 stars Expensive, but it simply works ...
Reviewed in the United States on March 26, 2024
Color: 9" - GraphiteVerified Purchase
We struggled with an app and a tablet to display pictures off of the internet. Constant trouble with re-booting, delays, etc. No more. This frame, while expensive, lets you view pictures from anywhere on your phone, and anyone with access can upload whatever they want shown in the frame. They cycle at whatever speed you select. Reliably. My mom, who is 91 years old, really likes to see the family pictures next to her sink in the kitchen, and the occasional surprise when someone drops new pictures into the online repository. Not a hitch since we started using this frame. Heavy, so it sits where you plant it, and great quality picture, too!
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Heidi DiTonno
5.0 out of 5 stars Fantastic!
Reviewed in the United States on March 26, 2024
Color: 9" - GraphiteVerified Purchase
Great product!! Photo quality is top notch, app easy to use. Fabulous gift.
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Bob Turner
5.0 out of 5 stars Magnificent photo quality!
Reviewed in the United States on March 1, 2024
Color: 9.7" - SandstoneVerified Purchase
This product is simply magnificent! Simple and easy to setup and use…. Took me 5 minutes. Can load photos from my phone or computer and the picture quality is stunning. I have tried 3 others and this one is in a league of its own. Highly recommended
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Keith Wilson
5.0 out of 5 stars Attractive frame, amazing pictures, very easy to add pictures
Reviewed in the United States on December 23, 2023
Color: 9" - GraphiteVerified Purchase
I'm an amateur photographer. I was looking for an easy way to display my many pictures. I was not disappointed!! You will not be disappointed. (I'm a REAL person, I'm NOT getting paid by the manufacturer).

You will love the picture quality, the frame quality, and how easy it is to add pictures from your phone or computer. One of the best purchases I ever made.

I love it so much, that I bought a second frame today to display my many travel pictures. The first frame is being used to display my MANY family photos. (As I said, I'm an amateur photographer).

You won't be disappointed!!

I can't speak to the tech support as I have not had any issues. But the one thing I will say is, google youtube on how to use it and you'll see for yourself how easy it is to use. That's how I got started using it quickly.
3 people found this helpful
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shano1111
5.0 out of 5 stars Great way for love ones to connect
Reviewed in the United States on January 23, 2024
Color: 9" - GraphiteVerified Purchase
Mom's mobility and eyesight made traditional photo albums a bittersweet relic. They overflowed dusty shelves, their tiny prints straining her fading vision. But bridging the distance between her and her grandkids wouldn't be confined to grainy paper anymore. In came a digital marvel – a photo frame that became a magic window to their lives.

With a tap on their phones, her grandkids beamed weekly updates from afar. New faces, familiar smiles, laughter echoing across the miles. The frame, connected to the cloud, instantly displayed their love, filling Mom's home with vibrant warmth. No more squinting or fumbling with albums – a simple click of the remote unveiled a fresh wave of happiness.

Loneliness, once a lurking shadow, was pushed back by the glow of these digital memories. Each new snapshot brought a tearful chuckle, a whispered "I miss you," a heart brimming with love. This frame wasn't just a technological wonder; it was a bridge built by giggles and shared sunshine, a constant reminder that distance couldn't diminish the bonds of family.

So, let the photo albums rest gently on their shelves, their pages whispering stories to another generation. Mom's heart now holds a vibrant gallery, forever updated with the brushstrokes of love, laughter, and life, all thanks to a frame that transformed pixels into precious moments.
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sherri
5.0 out of 5 stars Perfect Gift
Reviewed in the United States on April 12, 2024
Color: 9" - White QuartzVerified Purchase
The best gift you can receive
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Lolo Ha
5.0 out of 5 stars Easy
Reviewed in the United States on March 30, 2024
Color: 9" - GraphiteVerified Purchase
So glad to see memories displayed. So easy to use.

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